paul webb 03/02/2017 paul webb 03/02/2017

Wareham the start of the Purbecks

We had call from a new customer in Wareham, Dorset. They had moved to the area and had enough of our very hard water.

The first problem, who has hiden the stopcock? After much searching we found it. So a Hague watersoftener in a custom made outside box, a water filter tap and a push button stopcock later all of the customers hardwater problems were solved. Did I mention we also changed the ball valve in the water tank. Happy customer

paul webb 23/10/2016 paul webb 23/10/2016

Bournemouth Install

This customer has a lovely home in Bournemouth and had enjoyed the benefits of softened water for many years.

We got called to look at a non working unit, after a service we talked to the customer about the benefits of repair versus replacement.

The customer now has a brand Hague. These are known to be the most efficient water softeners on the market with savings over block salt machines of over 40%.

We also took the opportunity to sort out the customers pipework and fit new stopcocks. Dan our main installer has made a lovely job of connecting to the customers existing iron pipework.

We did I admit need to make 2 visits. The first softener we unpacked had unfortunately been damaged in transport and was not to our satisfaction, this is very rare but as we fit hundred every year I suppose eventually this would happen . The customer was very understanding and a return visit was made with a brand new machine which we keep in stock.

Hague 410 fitted with new pipework under the stairs

water softener fitted 1 - 0 wine drunk

paul webb 10/09/2016 paul webb 10/09/2016

A Very Scaled up House

This customer had been living with scale until it ruined their hot water cylinder. With a kitchen refurbishment due it was a great time to install a water softener.

It was a bit of a voyage of discovery in that the stopcock was just showing through a tiled panel. We removed that and started a fresh.

You will note the very long hoses, these are like this as the floor and shelves need to be done and the unit might well be moved around.

Also the electricity is temporary.

paul webb 13/08/2016 paul webb 13/08/2016

New Family Home in Ashley Heath

This customer choose a Hague machine . Super reliable and efficient. The builder had 'put in connections for a water softener'.

So after Dan sorted that lot out they had a whole house water softener system with hard water for the garden and untreated water to their Fridge.

paul webb 04/08/2016 paul webb 04/08/2016

I Wanted a Water Softener!

This lovely customer had always had a water softener in previous houses. When she moved to sunny old Swanage she wanted a new one. Unfortunately she was sold one of these.

not a water softener- even if the label says it is.

Often called salt free water softeners (sic), we get so many calls from customers who have them but still get scale and do not under stand why. We cannot test them as they do not measurably take out and hardness. Customers still complain of all the problems they have had before. Scaled up shower heads, horrible kettles, dry skin, soap not lathering up.

The answer is simple a water softener. As soon as we connected it the customer could feel the difference and could measure it with the test kit we left.