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Lots of servicing

A very busy week.

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It always amazes us at Dorset Water Softeners how much servicing we do on machines that the customer was told by a salesman would never need looking at. Buy from a local trustworth company, no sales teams and great after sales service.

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Had one of these leaflets?

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If one of these came through your letterbox take a read all about the problems caused by hard water. 

if you want free independent advice from a local company with a range of great products then give us a call. 

Dorset Water Softeners

  • Independent advice - not just one manufacture
  • no salesmen
  • local and family run- Wimborne
  • great after sales
  • loved by our customers
  • sales, service and salt- award winning
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Who Is Going To Look After You?

We supply water softener and salt but we also offer servicing and repair. All our engineers are trained by the manufactures and we stock a large range of parts.

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This evening I am doing a batch of units for customers with various problems.  

Most of them were sold to the customer by companies who told them that they would never need a service! Later finding out that they might but the company they brought it from do not have service engineers.

We offer a full experience. Site survey, quotes on the best products for you, salt delivery, service calls and a repair service. 

You will not get that on the internet. 

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Great Customers

It is always great to catch up with customers when we deliver salt and undertake a service to keep their water softener clean and working at it’s very best.

As you can see Nigel here is few years older than last time we saw him and not so keen to help with the service.  Very tired after a long walk.

 

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Nigel the dog.

The customer in Christchurch  has been very happy with soft water and very impressed with our after sales service including our salt delivery.

 

 

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Service Callouts

As a company we will bend over backwards to try and help out customers

An emergency call from a new customer with water flooding parts of the garden. 

Two hours later we had solved the problem.  

My reward the most beautiful view across a pond of three stone ladies. That is my interpretation. 

 

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Water filters and Reverse Osmosis

If you have one of these lurking under your sink chances are it needs a service. 

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We keep a range of filters and cartridges in stock for all types of water filters, reverse osmosis and fridge freezers. We also can help you out if you own a cafe etc for your drink machines

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Monarch water softener repair

This monarch water softener in broadstone was pretty dirty and in need of some servicing love. 

 

Monarch water softener

Monarch water softener

A lot of dirt was getting in where the plumber had cut the lid the bend in the braided hoses. It would have been easier to buy shorter hoses. 

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Water softener servicing

A busy Saturday of water softener servicing. We recommend a service for your unit every two years to keep it working efficiently and to make sure that your water stays wholesome.

This morning I have sorted out a Kinetico machine, the customer was told it would never need a service. Probably why the company they purchased it from did not answer their phone.  

Next a service on a Harveys Block Salt machine. Not one of ours but always happy to help. 

Fried breakfast calling. 

twintec, Kinetico, monarch, Harvey, culling an, waterside

 

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